Insurance giant Aviva, which provides extensive mental health support to its own staff, has launched a new service that enables its large corporate clients to follow their lead and provide mental health support and treatment to employees.
The new mental health service, which is available to customers of Aviva’s corporate health insurance product Optimum, gives employees quick access to assessment and an integrated end-to-end clinical treatment.
They also get a dedicated case manager on hand to guide them through it all, as well as a variety of mental health specialists like psychologists, psychotherapists, counsellors and psychiatrists.
Aviva said the new product will be focus on providing care that is determined by clinical decision rather than financial constraints, so no excess or out-patient limits will apply. The service is offered in collaboration with psychological healthcare experts CBT Clinics, and is available to all clients with a start or renewal date of 1 May 2018 onwards.
Aviva medical director Dr Doug Wright said:
Mental health has overtaken musculoskeletal conditions as the most common reason for long-term sickness absence, and employers are beginning to understand the vital role they can play in supporting their employees with their mental health and wellbeing.
At Aviva we’ve recently been recognised for the mental health support we offer our own staff, and we want to use this experience to help other employers better support their workforces.
Dr Wright went on to describe the new mental health insurance service as innovative, saying it allows Aviva to tailor support to treatments based on clinical results rather than restricting them by cover limits.